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RETURNS

Please read the following notices, terms and conditions governing the use of this Web Site and the purchase of any goods from it.

Access to this site assumes you have read and understood these terms and conditions.

Returns Policy

Fat Graphix adheres to the refund obligations as per the Australian Trade Practices Act, and also offers an additional Exchange Program.

If management refuses to refund or exchange an item, the return postage from Fat Graphix to the customer remains the responsibility of the customer.

Refunds

Defective Items 

Any garment with a manufacturer defect will be refunded or re-issued at the customer’s discretion. The customer must supply Fat Graphix with a digital photo of the defect, at which case management will advise whether the garment is required to be returned. If a return is required, Fat Graphix will post you a return mailbag for the item. A refund will not be issued on any deliberately damaged item.

Non-Defective Items

Fat Graphix does not offer refunds on non-defective items.Note: You can still return the item promptly in accordance with our exchange program for a store credit.

Exchange Program

If you order the wrong size or too big/small, Fat Graphix accepts exchanges.
To be eligible for our exchange program you must meet a number of criteria:

  1. The garment must be returned within 14 days of the invoice date.
    The invoice date is the same day the garment is despatched. We suggest customers try their garments on immediately, returns received after 14 days are normally refused.
  2. The garment must be returned in as-new condition
    Management reserves the right to inspect garments prior to exchange. An exchange will not be issued if the garment has been worn, washed, tomato sauce stained, etc.
  3. The buyer is responsible for all postage costs
    The cost to return the first garment to Fat Graphix remains the responsibility of the buyer.
    The cost to ship the second garment from Fat Graphix to the customer remains the responsibility of the buyer. Please returned the item with a stamped addressed envelope. once received, the right size will be sent back asap.
  1. Store Handling and Service Fee Fat graphix reserves the right to charge a Administration Handling and Service Fee
  2. Items Returned to Sender (redelivery)

Occasionally we have items that are returned to sender, because our customer has given us an incorrect delivery address, or they simply haven’t picked up their item from the post office.

Fat Graphix will happily re deliver the item, but the customer will need to pay an additional delivery fee.

 CONTACT US

TERMS OF USE

Infringement of these notices, terms and conditions of use will result in legal action being taken.

Accuracy of Information

Whilst Fat Graphix has made every reasonable effort to ensure all the information contained within this site is both accurate and current, users should contact Fat Graphix if they have any concern in relation to information presented. The information contained in this site may contain technical inaccuracies or typographical errors. All liability of Fat Graphix howsoever arising for inaccuracies or errors is expressly excluded to the fullest extent permitted by law.

Submitted Content

If you do post content or submit material, and unless we indicate otherwise, you grant Fat Graphix a nonexclusive, royalty-free, perpetual, irrevocable, and full rights to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media. You grant Fat Graphix and sub licensees the right to use the name that you submit in connection with such content, if they choose. You represent and warrant that you own or otherwise control all of the rights to the content that you post; that the content is accurate; that use of the content you supply does not violate this policy and will not cause injury to any person or entity; and that you will indemnify Fat Graphix for all claims resulting from content you supply. Fat Graphix has the right but not the obligation to monitor and edit or remove any activity or content. Fat Graphix takes no responsibility and assumes no liability for any content posted by you or any third party.

Privacy Information

This statement outlines Fat Graphix policies regarding your privacy.

Our systems respect your right to privacy under the Privacy Act 1988 and are required to comply with the national privacy principles in respect of the collection of personal information from individuals.

Our Privacy Policy contains the following important information regarding your use of our systems:

Credit Cards

Fat Graphix does not collect credit card information. All of our transactions are processed via Paypal.

Use of Cookies

Our website does not use cookies to collect your personal information. Cookies are only used to complete orders on our site. A ‘cookie’ is a small file, which contains a piece of text identifying your browser to our site. It is quite common for online shopping sites to send such a ‘cookie’, and its purpose is to tell us that a previous visitor has returned.

Disclosure of information

The information we collect from you is collected in the strictest confidence for the exclusive use of Fat Graphix. We will not sell or share this information with any third parties.

These are the standard terms and conditions for Fat Graphix and apply to all contracts and all work undertaken by Fat Graphix for our clients.

Our Fees and Deposits for Bulk Orders

A 50% non-refundable deposit of the total fee payable under our proposal is due immediately upon you instructing us to proceed with the design and development work. We reserve the right not to commence any work until the deposit has been paid in full.

The 50% non-refundable deposit is only refundable if we have not fulfilled our obligations to deliver the work required under the agreement. The deposit is not refundable if the development work has been started and you terminate the contract.

Copyright

All Content is copyrighted as a collective work and Fat Graphix maintains the sole right to select, coordinate, arrange and enhance such Content. The User may not modify, remove, delete, augment, add to, publish, transmit, participate in the transfer or sale of, creative derivative works from, or in any way exploit any of the Content, in whole or in part, except as permitted by the Commonwealth Copyright Act 1968 (as amended).

Users may make a copy of select portions of the Content provided that any copy is made only for the User’s personal use as a reference only and provided the User maintains any notices contained in the content, such as all copyright notices trademarks or other proprietary rights notices. Any other use, including reproduction, modification, distribution, transmission, republication, display or performance, of any Content from this site is strictly prohibited.

Fat Graphix respects the intellectual property of others. If you believe that your work has been copied in a way that constitutes copyright infringement, please contact us immediately.

 

COPYRIGHT*

*All “Aussie Mates Series” images appearing in this web site are the exclusive property of Julie-Anne Kilmartin and are protected under Copyright laws.The images may not be reproduced, copied, transmitted without the written permission of Julie-Anne Kilmartin. Use of any image as the basis for another photographic concept or illustration (digital, artist rendering or alike) is a violation of Copyright laws. All images are copyrighted © 2001 – 2016 Julie-Anne Kilmartin. Rhonian PTY LTD trading as Fat Graphix have been given exclusive rights in producing Apparel under licence.

 

 

 

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